Terms and Conditions
Effective Date: May 1, 2026
Welcome to Zen Zone Wellness. These Terms and Conditions (“Terms”) govern your use of our website, services, communications, appointments, purchases, and SMS/text messaging program. By accessing our website, booking an appointment, purchasing services, submitting a form, contacting us, or opting into communications, you agree to these Terms.
Zen Zone Wellness provides wellness-related services, including Advanced Frequency Technology and The Light System.
Zen Zone Wellness
601 N Federal Hwy, Suite 209
Hallandale Beach, FL 33009
Phone: (954) 544-4445
Email: connect@zenzonefl.com
Website: https://www.zenzonefl.com
For additional business inquiries, you may also contact:
Michelle Vrkic
Email: michelle@zenzonefl.com
Phone: (561) 632-3422
1. Acceptance of Terms
By using our website, submitting your information, booking an appointment, purchasing services, visiting our location, or communicating with Zen Zone Wellness, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, please do not use our website or services.
2. Services Provided
Zen Zone Wellness provides wellness services, including Advanced Frequency Technology and The Light System.
Our services may include wellness sessions, consultations, informational support, appointment-based services, customer support, and related communications.
Services, pricing, availability, packages, memberships, promotions, and offers may change at any time without prior notice.
3. No Medical Advice
The information provided on our website, through our communications, or during wellness-related services is for general informational and wellness purposes only.
Zen Zone Wellness does not provide medical advice, diagnosis, treatment, or medical prescriptions. Our services are not intended to replace professional medical care, diagnosis, or treatment from a licensed healthcare provider.
You should always consult with a qualified healthcare professional before starting any wellness service, especially if you have a medical condition, are pregnant, are taking medications, have implanted devices, or have health concerns.
Do not disregard professional medical advice or delay seeking medical treatment because of information received from Zen Zone Wellness.
4. Eligibility and Age Requirement
Our website and services are intended for individuals who are 18 years of age or older.
By using our website, booking a service, submitting your information, or opting into communications, you confirm that you are at least 18 years old or have permission from a parent or legal guardian where applicable.
5. Appointments and Bookings
Appointments may be scheduled through our website, by phone, by email, in person, or through other approved booking methods.
By booking an appointment, you agree to provide accurate contact information and to arrive on time for your scheduled service.
Zen Zone Wellness reserves the right to reschedule, cancel, or refuse appointments when necessary, including but not limited to scheduling conflicts, staff availability, safety concerns, incomplete information, or inappropriate conduct.
6. Cancellations, Rescheduling, and No-Shows
If you need to cancel or reschedule an appointment, please contact Zen Zone Wellness as soon as possible.
Cancellation, rescheduling, late arrival, and no-show policies may vary depending on the service, package, promotion, or appointment type.
Zen Zone Wellness reserves the right to apply cancellation fees, no-show fees, or appointment restrictions when applicable.
For questions about your appointment, contact us at:
Phone: (954) 544-4445
Email: connect@zenzonefl.com
7. Payments, Packages, and Promotions
Payment may be required at the time of booking, before services are provided, or at the time of service, depending on the appointment type, package, membership, or promotion.
Prices are subject to change without notice.
Promotional offers, discounts, memberships, packages, or special pricing may have specific terms, expiration dates, limitations, or eligibility requirements.
Zen Zone Wellness reserves the right to modify or discontinue promotions at any time.
8. Refund Policy
Refund eligibility may depend on the type of service, package, product, membership, promotion, or purchase.
Completed services may not be refundable.
Packages, prepaid sessions, promotional offers, and memberships may be subject to specific refund, expiration, transfer, or cancellation rules.
To request information about a refund, please contact us directly at:
Email: connect@zenzonefl.com
Phone: (954) 544-4445
9. Customer Responsibilities
By using our services, you agree to:
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Provide accurate and current information
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Notify us of any relevant health concerns before receiving services
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Follow all safety instructions provided by Zen Zone Wellness staff
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Use our website and services only for lawful purposes
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Treat staff, customers, and property with respect
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Avoid misuse of our website, forms, booking tools, or communication channels
Zen Zone Wellness may refuse or discontinue service if a customer provides false information, violates these Terms, behaves inappropriately, creates a safety concern, or misuses our services.
10. Website Use
You agree not to use our website to:
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Violate any applicable law or regulation
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Submit false, misleading, or fraudulent information
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Interfere with website security or functionality
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Attempt unauthorized access to systems or data
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Upload or transmit harmful code, malware, spam, or abusive content
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Copy, reproduce, or misuse website content without permission
We may restrict access to our website or services if we believe a user has violated these Terms.
11. Intellectual Property
All website content, including text, graphics, logos, images, videos, designs, layouts, service descriptions, branding, and other materials, is owned by or licensed to Zen Zone Wellness unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, sell, or exploit any content from our website without prior written permission from Zen Zone Wellness.
12. Third-Party Links and Services
Our website may include links to third-party websites, booking platforms, payment processors, social media pages, embedded tools, or external services.
Zen Zone Wellness is not responsible for the content, privacy practices, terms, policies, accuracy, security, or availability of third-party websites or services.
Your use of third-party platforms may be subject to their own terms and privacy policies.
13. SMS/Text Messaging Program
By providing your phone number and checking the SMS consent checkbox on our website forms, booking forms, or other opt-in forms, you agree to receive SMS/text messages from Zen Zone Wellness.
Messages may include:
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Appointment confirmations
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Appointment reminders
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Customer support messages
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Service updates
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Follow-up messages related to your inquiry
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Promotional or marketing messages, only when you have provided consent
Consent to receive SMS messages is not a condition of purchase.
14. SMS Opt-In
You may opt into the Zen Zone Wellness SMS Program by voluntarily providing your phone number and checking the SMS consent checkbox before submitting a form.
By opting in, you confirm that:
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You are the owner or authorized user of the phone number provided
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You agree to receive text messages from Zen Zone Wellness
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You understand that message frequency may vary
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You understand that message and data rates may apply
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You understand that you can opt out at any time by replying STOP
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You understand that you can request assistance by replying HELP
15. SMS Opt-Out
You may cancel SMS messages at any time by replying:
STOP
After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from Zen Zone Wellness unless you opt in again.
16. SMS Help Instructions
For help with SMS messages, reply:
HELP
You may also contact Zen Zone Wellness directly at:
Phone: (954) 544-4445
Email: connect@zenzone.com
17. SMS Rejoining Instructions
If you previously opted out of SMS messages and would like to receive messages again, you must re-opt in through our website form, booking form, or another approved opt-in method provided by Zen Zone Wellness.
Once you re-opt in, SMS messages may resume according to your consent and communication preferences.
18. SMS Message Frequency
Message frequency may vary depending on your interactions with Zen Zone Wellness.
Message frequency may depend on appointment activity, service inquiries, customer support needs, booking updates, promotional campaigns you have consented to receive, or other service-related communications.
19. SMS Message and Data Rates
Message and data rates may apply to any SMS messages sent or received as part of the Zen Zone Wellness SMS Program.
Your mobile carrier may charge fees depending on your wireless plan.
Zen Zone Wellness is not responsible for any message or data charges imposed by your carrier.
20. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Message delivery may be affected by your mobile carrier, device, network availability, signal strength, or other factors outside the control of Zen Zone Wellness.
21. SMS Privacy and Data Sharing
Zen Zone Wellness does not sell, rent, trade, or share SMS opt-in data, phone numbers, or text messaging consent information with third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
For more information about how we collect, use, and protect your information, please review our Privacy Policy:
22. Privacy Policy
Your use of our website, services, forms, booking tools, and communications is also governed by our Privacy Policy.
Please review our Privacy Policy here:
https://www.zenzonefl.com/privacy-policy
By using our website or services, you acknowledge that you have read and understand our Privacy Policy.
23. Disclaimer of Warranties
Our website, services, and information are provided on an “as is” and “as available” basis.
Zen Zone Wellness makes no warranties or representations, express or implied, regarding:
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The accuracy or completeness of website content
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The availability or uninterrupted operation of the website
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Specific wellness results from services
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Suitability of services for any particular individual
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Error-free or secure website functionality
Your use of our website and services is at your own discretion and risk.
24. Limitation of Liability
To the fullest extent permitted by law, Zen Zone Wellness, its owners, employees, contractors, representatives, affiliates, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from:
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Your use of our website
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Your use of our services
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Appointment cancellations or delays
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Website errors or interruptions
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Third-party links or services
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SMS delays or undelivered messages
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Unauthorized access to information despite reasonable security measures
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Any reliance on information provided by Zen Zone Wellness
Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.
25. Indemnification
You agree to indemnify, defend, and hold harmless Zen Zone Wellness, its owners, employees, contractors, representatives, affiliates, and service providers from and against any claims, damages, losses, liabilities, costs, or expenses arising from:
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Your use of our website or services
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Your violation of these Terms
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Your violation of any law or regulation
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Your misuse of our content, forms, booking tools, or communication channels
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Any information you submit to Zen Zone Wellness
26. Changes to These Terms
Zen Zone Wellness may update or modify these Terms and Conditions at any time.
When changes are made, we will update the “Effective Date” at the top of this page. The updated Terms will be posted on our website.
Your continued use of our website, services, or communications after changes are posted means you accept the updated Terms.
27. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.
Any disputes related to these Terms, our website, or our services shall be handled in the appropriate courts located in Florida, unless otherwise required by applicable law.
28. Contact Us
If you have questions about these Terms and Conditions, our services, or our SMS messaging program, please contact us at:
Zen Zone Wellness
601 N Federal Hwy, Suite 209
Hallandale Beach, FL 33009
Phone: (954) 544-4445
Email: connect@zenzonefl.com
Website: https://www.zenzonefl.com
You may also contact:
Michelle Vrkic
Email: michelle@zenzonefl.com
Phone: (561) 632-3422
By using our website, submitting your information, booking services, purchasing services, or opting into communications, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Contact Us
Visit Us
Location
601 N Federal Hwy, Suite # 209, Hallandale Beach, FL 33009
Monday-Sunday
10 AM - 6 PM
(954) 544-4445
Opening hours
Monday-Sunday
10 a.m. - 6 p.m.